Policies

Frequently Asked Questions:

  • How can I contact you?

You can always email us at: esnoringcure@gmail.com
Customer Service:
Therapy HealthCare Center
2455 York Avenue
Vancouver B.C.
V6K 1C9 Canada

  • I would like to buy a product. How can I pay?

All prices are in Canadian Dollars. We are required by law to collect GST tax on all orders shipped to Canada. Canadian residents please add 5% GST.
Privacy and Security Code for Payment by: PayPal

  • How to get your product?

We are selling only online on our website. Please go to www.eSnoring.com choose the snoring appliance that best suits your needs and click “Add To Cart”. No prescription required. Our website gives you safe online shopping with maximum privacy. Our promise to you, under any circumstances, we do NOT disclose our customers email, address, phone number for any purposes other than to confirm orders.

  • Do you offer a money back guarantee?

Yes, satisfaction guaranteed. We offer 30 days guarantee of the purchase date if you are not satisfied with our product we will gladly refund you 50% of the purchase price when we receive the product. Any shipping and/or double handling on the original order cannot be refunded. Just send it back to us, via Air or Regular Mail Post include a short explanation note within all merchandise, original packaging including manuals and all products (storage case and all free items).
Would you like to try another of our products? If you would like to try 1-or more, we would like to give you a 5% discount (we only offer one product 5% off on policies guarantee).

  • Do you have a Medical License?

Yes, Licensed Medical Device and Health Products #1525. Our medical devices are entered on the Canadian Register as a Class 1 Medical Device and Health Products.

  • I would like to know if my personal information and purchases are secure and confidential?

Personal information and purchases that you provide to us are treated in a secure and confidential trust manner. You can be certain that your name, e-mail address and or other personal data, will not be used or shared the information for any purpose other than to respond to your inquiry to provide you with excellent service. This maintains the following privacy and security information to protect the personal information which shows our business is reliable. Our honest advertising, fair treatment of customers and self regulation as an alternative to government regulation of businesses.

  • Who is taking responsibility for products?

All our products are shipped with a manufacturer information on the box. The manufacturer is taking responsibility for a product.